Last week I attended a 40 hour basic crisis negotiation class along with two other co-workers. We went to this training because we are the newest members of our department’s negotiation team.
On Wednesday I picked up my daughter from gymnastics. When she got in the car she said, “I tried some of the things you learned,” referring to the negotiator school.
She went on to tell me how she asked a girl at gymnastics how her day was. That particular question came from a negotiation book I just read. The goal was to ask that question and then use “mirroring” to get the girl to keep talking about her day.
The girl answered by saying, “It was good and bad.”
“It was good and bad?” asked my daughter.
The friend replied back and added more about her day. My daughter then repeated back the friend’s last words in the form a question just like she did with “It was good and bad?” This went back and forth at least five times as my daughter got the girl to keep talking.
With enthusiasm in her voice my 11 year old said, “I was shocked that it worked so well.” She was very proud of herself. She then said, “Can I be a junior negotiator?”
That made my day. The innocence and the smile on her face were truly a negotiator dad moment.